Refund Policy – Webbsky Technology
At Webbsky Technology, customer satisfaction is our highest priority. We strive to deliver high-quality services, digital solutions, and technology support that meet the expectations of our clients. However, we understand that there may be circumstances where a refund is requested. This Refund Policy outlines the conditions under which refunds are granted, the process for requesting them, and the limitations involved.
By engaging with our services or making a purchase from https://www.webbskytechnology.in/, you agree to the terms mentioned in this Refund Policy.
1. Services Covered Under This Policy
Our Refund Policy applies to the following services :
- Website development and design services
- Software development and customization
- Digital marketing services (SEO, SMO, PPC, etc.)
- Hosting, domain, and maintenance packages
- Other IT-enabled services offered by Webbsky Technology
2. General Refund Guidelines
Refunds are considered only under specific conditions. Please read the following guidelines carefully :
- Advance Payments : Initial deposits, consultation charges, and setup fees are generally non-refundable.
- Project Cancellation by Client : If you choose to cancel a project after work has commenced, a partial refund may be offered, depending on the stage of completion.
- Non-Delivery of Service : If, due to unforeseen reasons, Webbsky Technology fails to deliver the agreed service, a full or partial refund will be processed.
- Duplicate Payment : If you are charged twice for the same service due to a technical error, the excess amount will be refunded immediately.
- Digital Marketing Campaigns : Refunds for marketing services will not be issued once campaigns have gone live, as costs are incurred in real time.
3. Conditions for Non-Refund
Refunds will not be applicable under the following circumstances :
- Change of mind after services are delivered.
- Dissatisfaction due to factors beyond our control, such as third-party plugins, hosting downtime, or external service failures.
- Delays caused by incomplete information, approvals, or required inputs from the client.
- Services that have already been completed or delivered as per agreed terms.
4. Refund Request Process
To initiate a refund, you must follow the process outlined below :
1. Submit a Written Request : Send an email to our official support team at webbskytechnology@gmail.com with details of the service purchased, payment receipt, and reason for the refund request.
2. Evaluation : Our team will review your request, analyze the project progress, and verify the validity of the claim.
3. Decision and Processing : If approved, refunds will be processed within 7–10 business days via the original mode of payment.
5. Partial Refunds
In some cases, only partial refunds may be granted :
- If a project is in the early development stage, deductions will be made for work already completed.
- For long-term service contracts (such as maintenance or digital marketing), refunds will be prorated based on the remaining period.
6. Payment Disputes
In the event of a payment dispute or chargeback initiated by the client, Webbsky Technology reserves the right to suspend services until the issue is resolved. We strongly encourage clients to contact us directly for resolution before approaching their payment provider.
7. Policy Updates
Webbsky Technology may update or modify this Refund Policy from time to time to reflect changes in our services, legal obligations, or industry practices. The latest version will always be available on our website.
8. Contact Us
For questions or concerns related to this Refund Policy, please contact us :
Webbsky Technology
Website : https://www.webbskytechnology.in/
Email : webbskytechnology@gmail.com
Phone : +91-8013395375
At Webbsky Technology, transparency and fairness guide every interaction with our clients. We are committed to building trust and ensuring that our policies protect both your interests and ours.